Shipping Policy

At Orinio, we strive to provide a seamless and efficient shipping experience for our valued customers. Please take a moment to review our shipping policy to ensure a hassle-free shopping experience.

Shipping Charges

  • For deliveries within Dhaka, a shipping charge of 80 TK will be applied to your order. If you are located outside Dhaka, the shipping charge will be 150 TK. These charges are subject to change based on any ongoing promotions or offers.

Delivery Timeframe: 

  • We understand the importance of receiving your order promptly. For deliveries within Dhaka, we aim to deliver your order within 1-2 days under normal circumstances.  It may take a maximum of 3 working days in unforeseen circumstances. 
  • If you reside outside Dhaka, the delivery timeframe may take slightly longer.  In most cases, you can anticipate your order to be delivered within 3-5 days. However, It may take a maximum of 6-7 working days in some weird circumstances.

Order Processing Time: 

  • Once your order is successfully placed and payment is confirmed, our team will begin processing it. We strive to process and dispatch orders as quickly as possible to ensure timely delivery. Please allow us up to 1 business days to process your order before it is handed over to the shipping provider.

Shipping Method: 

  • To ensure safe and efficient delivery, we have partnered with reliable shipping providers. Your order will be carefully packaged and handed over to our trusted delivery partners who will handle the shipping process with the utmost care.

Tracking Your Order: 

  • We understand the excitement of anticipating your order’s arrival. Once your package is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to stay updated on the status of your delivery and track its progress until it reaches your doorstep.

Please note that during peak seasons, holidays, or unforeseen circumstances, such as extreme weather conditions or public holidays, there may be slight delays in delivery. We kindly request your understanding and assure you that we will do our best to minimize any inconvenience caused.

For any further queries or assistance regarding your shipment, please don’t hesitate to reach out to our customer support team. We are here to help and ensure that your shopping experience with us exceeds your expectations.

Thank you for choosing Orinio. We appreciate your trust in us, and we look forward to serving you with exceptional products and services.

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